We believe entertainment should always be enjoyable and within control. 38bd's responsible gaming policy gives you the freedom to play within healthy limits.
38bd is an entertainment gaming platform where the wellbeing and enjoyment of every member is our top priority. Responsible gaming isn't just about following rules — it's about keeping gaming a healthy form of entertainment that doesn't interfere with the rest of your life.
We believe every player's gaming experience should be enjoyable, controlled, and mindful. Building a culture of responsible gaming at 38bd is one of our primary commitments. We want every visit to our platform to leave you feeling positive.
Gaming can be a wonderful form of entertainment when enjoyed mindfully. But if it ever starts to feel out of control, the smart move is to seek help at the right time. Our responsible gaming team is ready to provide all the support you need.
38bd is strictly for users aged 18 and above. If you believe a minor is accessing this platform, please notify our support team immediately.
At 38bd, we follow six core principles of responsible gaming that keep your experience safe at all times.
Set your own deposit, wagering, and loss limits. Our tools help you stay within your budget.
Whenever you feel like you need a break, you can easily pause for anywhere between 24 hours and 30 days.
Long-term self-exclusion gives you the option to remove yourself from the platform entirely for an extended period.
Set daily or weekly session time limits so gaming doesn't get in the way of your other responsibilities.
Regular summaries of your play time and spending are provided to help you make informed decisions.
Our expert support team is available for you at any time. Do not hesitate to get in touch with us.
At 38bd, we offer several practical tools for responsible gaming that you can manage directly from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis.
Set a maximum amount you are comfortable spending on each bet or session.
Once you reach a set loss amount, your session will automatically end.
Decide in advance how long you will play in a single session.
Take a short break and come back with a clear head.
Exclude yourself from the platform for an extended period.
Decreasing your limit takes effect immediately. Increasing your limit requires a 72-hour waiting period, giving you time to reconsider your decision.
Gaming addiction doesn't always come on suddenly — it builds gradually. If you notice any of the following signs in yourself or someone close to you, it's time to take them seriously.
If any of the above signs appear regularly, seek help right away. It's not a sign of weakness — reaching out is the right and courageous thing to do.
Ask yourself the questions below. Answer honestly and reflect on your gaming habits.
Do you feel an urge to keep playing beyond your budget?
Do you keep playing after a loss in hopes of winning back the money you lost?
Have family or friends expressed concern about your gaming?
Do you find yourself gaming while neglecting work, studies, or family responsibilities?
Do you feel that gaming is disrupting your sleep or peace of mind?
Do you find it hard to stop playing even when you want to?
If you answered "Yes" to more than 3 questions, we encourage you to speak with a specialist or contact our support team.
38bd follows a strict age-verification policy. Our platform is fully 18+ For our users, we ensure that no underage individual is able to register on the platform.
Any account found to be registered by or on behalf of a minor will be closed immediately, and all deposited funds will be returned.
If you feel that gaming is having a negative impact on your life, do not try to handle it alone — reach out for help. The 38bd support team and a range of professional organizations are here for you.
Responsible gaming is more than a platform policy — it's a way of life. We want every member to live a healthy and fulfilling life. Let gaming be a small part of that joy, not the whole of it.
Our live chat support is available 24 hours a day, 7 days a week. Get immediate help whenever you need it.
For any questions or requests related to responsible gaming, feel free to reach out to us by email.
You can set and adjust your gaming limits directly from your account settings.
If necessary, it is advisable to reach out to a professional gaming counselor for guidance.