Find out exactly how your personal data is collected, used, stored, and protected at 38bd — with complete transparency.
38bd believes that every player's digital privacy is a fundamental right. We follow the highest industry standards to uphold that commitment.
All your data is protected with 256-bit SSL/TLS encryption. Maximum security is maintained at every stage of data transmission.
38bd never sells or shares your personal data with advertisers. Your information is used solely to provide our services.
You can request to view, correct, or delete your data at any time. You have full control over your privacy.
What data we collect, why we collect it, and how long we keep it — it's all clearly stated in this policy. We don't believe in hidden clauses or vague language.
38bd complies with international data protection regulations and GDPR guidelines, ensuring your data is secured to global standards.
All data-related requests are processed within 48 hours. Our support team is always on hand to help.
Welcome to 38bd. This Privacy Policy explains what information we collect when you use our website (https://38bd.win), how we use it, and how we keep it secure. Reading 38bd's Privacy Policy isn't just a formality — it's an opportunity to understand your digital rights.
By registering on our platform or using our services, you agree to this Privacy Policy. If you have any objections to any of the terms, please refrain from using our services and contact our support team.
This policy applies to all 38bd services, mobile applications, websites, and associated digital platforms. We may update this policy from time to time, and members will be notified of any significant changes.
This Privacy Policy was last updated in January 2026. Terms & Conditions Worth reading through.
38bd collects only the information that is strictly necessary. Requesting excessive or irrelevant data goes against our policy.
We will never ask for your bank PIN, OTP, or password directly. If anyone requests such information in the name of 38bd, it is a scam.
BKash, Nagad, or Rocket numbers are collected for deposits and withdrawals. This information is used solely for transaction verification and fraud prevention.
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Email & Phone | Contact & Security Alerts | Yes |
| NID/Passport | KYC Verification & Anti-Money Laundering | Yes |
| IP Address | Geo-restrictions & Fraud Prevention | Automatic |
| Mobile Banking Number | Transaction Processing | Yes |
| Gaming History | Responsible Gaming Monitoring | Automatic |
Collected data is used solely for the following purposes and nothing else.
You can unsubscribe from marketing emails at any time. However, important account and security notices cannot be turned off.
38bd uses cookies — small text files stored in your browser. These are used to enhance your browsing experience and ensure the platform functions correctly.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
38bd does not sell, rent, or share your personal data for commercial purposes. However, limited information may be shared in certain circumstances:
38bd never sells your information to advertising networks, data brokers, or marketing companies.
38bd does not retain data longer than necessary. However, certain information may be kept for a defined period due to legal obligations and regulatory requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Financial Transaction Records | 7 years | AML Regulatory Compliance |
| KYC Documents | 5 years | Identity Verification Records |
| Gaming Log | 3 years | Dispute Resolution |
| Cookie Data | End of session / 1 year | By Cookie Type |
| Support Conversations | 2 years | Service Quality Monitoring |
Once the retention period expires, data is securely deleted or anonymized by removing unnecessary identifying information.
38bd believes every member has full rights over their own data. Your key rights are outlined below:
You may request to know what information we hold about you.
You may request correction of any inaccurate or outdated information.
You may request deletion of your data where there is no legal obligation to retain it.
You may request that we stop using your data for specific purposes.
You may request a copy of your data in a standard, portable format.
You may object to your data being used for marketing or profiling purposes.
To exercise any of your rights, email [email protected]. We will respond within 48 hours.
38bd is an adults-only gaming platform. Our services are strictly for users aged 18 and above. We do not knowingly collect any information from individuals under the age of 18.
Age verification takes place at the time of registration. If it is ever found that a minor has registered, the account will be immediately closed and all associated data will be deleted.
If you suspect a minor is using our platform, please notify our support team immediately.
38bd uses industry-leading security technology to protect your information. Our security infrastructure is continuously monitored and updated.
In the event of a security breach, we will notify all affected members within 72 hours.
38bd may update this Privacy Policy from time to time due to business changes, new legislation, or technological developments. Before any significant changes, we will:
Continued use of the platform after changes are published will be considered acceptance of the updated policy. Previous versions of the policy are available upon request.
For any questions, concerns, or requests regarding our Privacy Policy, please contact our dedicated Data Protection Team.
Your data is secure, your privacy is guaranteed — enjoy every moment on 38bd with complete peace of mind.